Answers to common questions. Can’t find yours? Write to divineblessedcouple@gmail.com.
Registration & profile
Who can register?
Anyone aged 18 or above who is legally free to marry and is looking for a life partner. The website is for spiritual families of all communities — Nirankari, Radha Soami, ISKCON, Art of Living, Gayatri Parivar, Swaminarayan, Sikh and others.
Is registration free?
Yes. Registering, creating your profile and seeing matches is free. Paid plans add more features and are optional.
Can parents create a profile for their son or daughter?
Yes. Choose “Son” or “Daughter” in “Profile created for”. Please do this only with their knowledge and consent.
I did not get the verification email.
Check your Spam or Promotions folder and mark our email “Not spam”. You can ask for a new link from the login page. Still stuck? Email us from the address you registered with.
Why is my profile “waiting for approval”?
Our team checks every new profile before other members can see it, usually within 24 hours. Profiles with a clear photo and complete details are approved faster.
How do I change my details or photos?
Sign in and open My Profile. Each section has an Edit link. Name, date of birth and gender can only be corrected by our team — email us.
Matches & contact
How are matches chosen?
Each profile gets a Match % based on both families’ preferences — age, location, education, income, community — and, if both have added their Rashi and Nakshatra, an optional Gun Milan score. You will see members of your own community first, and you can change this filter to “Any”.
Is Gun Milan necessary?
No. It is completely optional and only for families who want it. Many families give more importance to values, understanding and mutual respect.
What happens when I send an interest?
The other member gets an email and can accept or decline. When they accept, you can both see shared photos and biodata and, on eligible plans, chat on the website.
Privacy & safety
Who can see my photos and phone number?
Only signed-in members, and only after your profile is approved. You choose whether photos and biodata are visible to all members, only to accepted matches, or kept private. Contact details are shown only to members on eligible plans (or during a launch offer / free trial).
How do I report or block someone?
Open their profile and use Report or Block. See Safety Tips for more.
How do I hide or delete my profile?
My Profile → Privacy & account. Hiding is instant and you can come back any time. Deleting hides your profile at once and removes your account after 7 days; sign in again within 7 days if you change your mind.
Membership & payment
What do paid plans include?
See the Membership Plans page for current prices and features. Plans are for a fixed period and do not renew automatically.
How do I pay, and when is my plan activated?
Pay by UPI as shown on the Membership page and enter your UPI transaction (UTR) number. Your plan is activated after we check the payment, usually within 24 hours. Pay only through the website’s Membership page — our team never asks for money any other way.
Can I get a refund?
Please see our Refund Policy.